This auto shop was helpful, fast, and friendly. But the tow truck driver who picked me up was unprofessional and made me feel extremely unsafe. One, just one among many, example of this was how he told me to leave my partner because I don't have kids yet. He told me to go to a particular shop that was AAA certified, and when I said I needed a certified shop, like Preferred, he said "you need to figure out what you're talking about because I'll charge you no matter what." He should be fired. His name was Jose and the license plate number of his truck was 8x61594.
Wow! Thanks for taking the time to post this feedback Erin! I'm sorry your had such and aweful experience with your tow Driver, I had no idea and will try to see what company he was with. For peace of mind, please know that Preferred Automotive has no affiliation with any tow service. We do not employ or commision any drivers for any outsourced companies. I advise you to immediately contact AAA and make them aware of your experience, they are in the best position to assist with corrective action against this driver. We appreciate you chosing Preferred Automotive when you passed through town. ~ Sarah, ASE Certified Service Consultant Preferred Automotive
- Preferred Automotive