Gilroy Auto Repair

The folks at Preferred Automotive are the best!! In May of this year, they took care of a lot of service items on our old Volvo; they keep it running as peppy as a spring chicken. There was also a very tricky problem with our ABS system, which they spent an extra day working on, at no extra charge. We recommend them HIGHLY!! Not only the best in Gilroy, but certainly the best in the South Bay.

They do work and pay attention to the details. Everyone there is very friendly and professional. They explain the work your car needs in great detail and are always conscious of the price they quote to the customer. They always call if anything changes on the written quote.

Sarah is great to work with. She knows you and your car's history. She is able to answer all your questions on the spot. It is as if she was out on the shop working on your car.

Very professional, clean, and really just great to work with!

Preferred completes repairs in a timely manner, the staff is professional, knowledgeable and the lobby is nice and welcoming. My 2002 auto is needing TLC. Nothing worse than knowing your car might not start, wondering how you are going to get to work if that should happen. I really appreciate the staff, the courtesy shuttle and knowing that at the end of my work day, my car will be ready to go again!

5 stars

Staff is very professional and knowledgeable. No unwanted surprises from the team, they kept me informed about the status of my car's service/repairs and the service was done right! We recently moved from West San Jose to Gilroy and had -up to now- taken my wife's 330i and my z4 to our regular shops in the Cambell area. Finding Preferred Auto is excellent, we have a good shop we can trust...locally!

Staff is very professional and knowledgeable. No unwanted surprises from the team, they kept me informed about the status of my car's service/repairs and the service was done right! We recently moved from West San Jose to Gilroy and had -up to now- taken my wife's 330i and my z4 to our regular shops in the Cambell area. Finding Preferred Auto is excellent, we have a good shop we can trust...locally!

Great work and excellent staff

Outstanding service and attention to detail was superb