Gilroy Auto Repair

Everyone at Preferred is fabulous to work with.... they are always happy to see me/us and understand what is needed to keep our cars running well. Truly professional in all aspects of their business. I trust that everyone has my best interests in mind as they manage the repairs, tune-ups etc on our automobiles. The shop is kept clean and neat, so you feel and see that they know what they are doing! Communication is fantastic. We feel we have friends at Preferred!!!

Michael and team were great! I had some major issues with my VW and they were able to locate the parts needed to complete the job in a timely manner and under budget! I highly recommend this shop!!

Best Auto Repair in town. Go There!!!

Performed only necessary work.

Great service!

Pros: Got to my car right away and completed the oil and filter change while I waited. Cons: 1) More expensive vs. Ford dealer and they include a tire rotation. 2) Tech didn't completely fill the car with oil. Had to return to top off.

Thanks for doing your magic once again > my Mercedes runs smooth, and the door hinge has been restored (so that it opens and closes quietly). Thanks also for diagnosing and repairing the problem that was setting off my car's idiot light on the dashboard.

Four wheel brakes and rotors done in one day.

First time customer today. And I have to say that I'am very impressed by the candor that was demonstrated to me by the owner of this fine establishment. I Was told by my previous Auto repair guy that I was going to need new front brake pads next time I had my oil changed. I brought my vehicle in to preferred automotive for this reason. After their analysis of my breaks they called me up and said they were fine and only charged me for my oil service. Absolutely amazing someone who still practices honesty for business. A very tough find now days. Two of the most important things that make a business successful. Is Doing good work, and being honest. And I found both here. I'm super happy and I will be bringing my other vehicles here for now on.

Always wonderful service! Thanks to David and his staff.