Gilroy Auto Repair

Brought our 4Runner in for some major servicing. Unfortunately we had a few bumps in the road after the service. Thankfully Preferred Automotive made sure to work hard until they made it right. I appreciate their honest business practice.

First time customer today. I had a small issue with my Tacoma and found this place here on Yelp. 6 hours later my truck was fixed at a very fair and reasonable price. I was very impressed with the professionalism of the staff including the Receptionist. It was a pleasure and a pleasant experience doing business with a repair shop that doesn't hand write their invoices to the point you can't read the hand writing. 5 star service and hospitality. They even have a shuttle service. I take comfort in knowing that I've found a reputable car repair service center.

New radiator.. car is running great. Happy with the work and plan to return in the future.

I had an excellent experience my first time with Preferred. I found the shop on Yelp! because I'm new to the area. I was thoroughly impressed with their professionalism, customer service, and work performance. I will be back for any automotive work no matter how big or small.

Thank you so much for the awesome work on my car! It has such a great ride again thanks you your work on the struts. Great service and professionalism once again. Much appreciated!

The women at the front desk were courteous, professional, punctual, and accommodating. And they were very honest letting me know about a problem I didn't know I had on my tires. Honesty and Mechanic doesn't tend to go hand in hand. Preferred automotive certainly breaks that stigma.

They squeezed me in on my day off to inspect my car and did a very thorough job.

Stranded 2,400 miles from home can be frustrating. Finding a reliable diesel repair shop in California was a crap shoot. Stopping in Gilroy, the garlic capital of the world, answered our prayers Sarah was very responsive to all our concerns and questions. We dropped off the vehicle on Wednesday and had an estimate in hours. Torn O-rings on 2 injectors needed replaced. Tearing off the top end and and returning to us by Friday was a tall order. David assured us they could deliver. Friday at 3pm we were on the road again. Kudos and accolades to Sarah, David and Wayne!! I would drive across state to hire Preferred again! Thank you Mark

Stranded 2,400 miles from home can be frustrating. Finding a reliable diesel repair shop in California was a crap shoot. Stopping in Gilroy, the garlic capital of the world, answered our prayers Sarah was very responsive to all our concerns and questions. We dropped off the vehicle on Wednesday and had an estimate in hours. Torn O-rings on 2 injectors needed replaced. Tearing off the top end and and returning to us by Friday was a tall order. David assured us they could deliver. Friday at 3pm we were on the road again. Kudos and accolades to Sarah, David and Wayne!! I would drive across state to hire Preferred again! Thank you Mark

:)